# Oracle Service Contract Functional Consultant

## Summary
- Organization: Light & Wonder 
- Location: Chennai, Tamil Nadu, India
- Type: N/A
- Department: N/A
- Status: active
- Posted: [object Object]
- Updated: [object Object]
- Closing Date: N/A
- External Apply: Yes
- External Apply URL: https://lnw.wd5.myworkdayjobs.com/LightWonderExternalCareers/job/Bangalore-India/Senior-Business-Systems-Analyst_R320929

## Details
- Salary: N/A
- Experience: N/A
- Education: N/A
- Team: N/A
- Reporting To: N/A

## Description
**About the job
Corporate:**

Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.

**Position Summary**

**Experience**: 2 to 15 years

**Work Mode**: 4 days a week from office

**Work timings**: 2 Pm to 11 Pm

**Key Responsibilities**

- Configure and support Oracle Service Contracts (OKS) and Installed Base (IB).
- Support integration across related modules such as Order Management, Inventory, Pricing, Accounts Receivable, Advanced Pricing, Field Service,
- Manage contract creation, renewals, billing, pricing, and entitlements.
- Work with cross-functional teams across OM, AR, Pricing, Field Service, and Inventory.
- Lead requirement gathering, functional design and perform functional testing, UAT coordination, and production deployment support.
- Collaborate with technical teams to design and validate RICEFW components (Reports, Interfaces, Conversions, Extensions, Forms, Workflows).
- Troubleshoot and resolve production issues, ensuring minimal business disruption.
- Ensure compliance with organizational standards, documentation practices, and change-management policies.
- Provide user training, functional guidance, and best-practice recommendations to improve operational efficiency.
- Stay current with Oracle EBS updates, patches, and new functionalities in Service Contracts.

**Qualifications**

- Bachelor’s degree in computer science, Information Systems, Engineering, or related field.
- 2 - 15 years of experience as an Oracle Functional Specialist with strong expertise in Oracle Service Contracts (OKS).
- Hands-on experience implementing and supporting Oracle Installed Base (IB) and Order Management (OM).
- Strong understanding of contract billing, advanced pricing, coverage, entitlements, and renewal processes.
- Experience working with SLA-driven environments and cross-functional service operations.
- Ability to analyze business processes and translate them into Oracle EBS configurations and solutions.
- Solid analytical, troubleshooting, and communication skills.
- Self-driven and strong coordination skills, able to work independently with technical, functional, and business user teams.
- Willing to support extended or off-hours activities when required.
- Familiarity with Oracle AIM/OUM methodologies.

## Responsibilities
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## Skills
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## Tags
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## Organization
- Name: Light & Wonder 
- Website: http://www.lnw.com
- Industry: Gambling Facilities and Casinos
- Size: 5,001-10,000 employees
- Founded Year: N/A
- Description: Light & Wonder, Inc. is the leading cross-platform global games company. 

Through our three unique, yet highly complementary business segments, we deliver unforgettable experiences by combining the exceptional talents of our 6,500+ member team, with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it’s all about the games. 

The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more visit www.lnw.com.