# Account Executive

## Summary
- Organization: Pylon
- Location: San Francisco, USA
- Type: Full-Time
- Department: Accounts
- Status: active
- Posted: [object Object]
- Updated: [object Object]
- Closing Date: N/A
- External Apply: Yes
- External Apply URL: https://jobs.ashbyhq.com/pylon-labs/0aaf0a08-c08b-44d6-a86f-05036dfe20fd

## Details
- Salary: 50% Base 50% Commission $250K – $300K • Offers Equity
- Experience: 2+ years 
- Education: N/A
- Team: N/A
- Reporting To: N/A

## Description
Pylon is a Series B, AI-native B2B company building the next generation of customer support.

Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence.

This is a massive market with incumbents that weren’t designed for AI-first workflows.

**Company**

- Series B, $51M raised
- Backed by a16z, BCV, General Catalyst, Y Combinator
- 90 employees
- Sales team: 11 AEs, 6 SDRs
- Offices in San Francisco and New York City

**The Role**

- Own full-cycle sales for inbound and outbound opportunities
- Source a portion of your own pipeline via outbound
- Sell to B2B tech companies (<500 employees), with exposure to larger accounts over time
- Run discovery, demos, trials (1–2 weeks), and close
- Location: New York, San Francisco

**Requirements**

- 2+ years of SaaS sales experience
- Experience selling $10k–$100k ARR deals
- Comfortable with outbound prospecting
- Able to sell differentiated, technical products
- Based in SF or NYC and willing to work in-person

**Nice to Haves**

- Sold into competitive markets
- Experience selling to Support, Success, or Post-Sales teams
- Familiarity with AI-driven products
- Sales Stack
- Salesforce
- Scratchpad
- Salesbricks

**Benefits**
🏥 Fully covered medical, dental, and vision insurance for employees
🏦 401(k) retirement plan
🚆 Commuter benefits
🌱 Parental leave
🏝️ 14 company holidays + unlimited PTO
🗺️ Annual offsite
🍽 Lunch, dinner, and snacks at the office
🏋️ Fitness stipend

## Responsibilities
None

## Skills
None

## Tags
None

## Organization
- Name: Pylon
- Website: https://www.usepylon.com
- Industry: Technology, Information and Internet
- Size: 51-200 employees
- Founded Year: N/A
- Description: Pylon is the modern alternative to Zendesk, optimized for B2B. 

We bring together everything a post-sales team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, AI knowledge base, AI agents, account intelligence, customer marketing, and more.