# Software Engineer, Security

## Summary
- Organization: Pylon
- Location: San Francisco, USA
- Type: Full-Time
- Department: Engineering
- Status: active
- Posted: [object Object]
- Updated: [object Object]
- Closing Date: N/A
- External Apply: Yes
- External Apply URL: https://jobs.ashbyhq.com/pylon-labs/8763ee7a-3f07-4a88-8b75-76700bf02511

## Details
- Salary: Base Compensation $180K – $300K • Offers Equity
- Experience: N/A
- Education: N/A
- Team: N/A
- Reporting To: N/A

## Description
At Pylon, we're building the future of B2B Post Sales.
We’re building the all-in-one B2B post-sales support platform powered by conversational data and layered with intelligence to help our customers run their operations in real-time.

We’re backed by a16z, BCV, General Catalyst, and Y Combinator.

Currently, more than 1300 companies, including Linear, Cognition (makers of Devin), Modal Labs, and Incident.io, run their support and customer success workflows with Pylon. You'll also find us on the Enterprise Tech 30 List.

**What you'll work on**

- Build security features into the product: audit logging, RBAC, SCIM, SAML, and more
- Lead security review processes: SOC 2, ISO 27001, HIPAA, bug bounty programs
- Jump into pre- and post-sales conversations as the security stakeholder
- Help us move fast while keeping the right guardrails in place
- Take projects from customer request → design → ship
- You might be a fit if the following describes you...
- You’ve built or shipped security features before
- You’ve helped run security/compliance programs at a startup or fast-moving company
- You’re comfortable talking to customers and explaining technical decisions
- You thrive when you have autonomy, own as many of the details as possible, and project manage your own work
- You're in SF, or you're willing to relocate, you love working in-person, and you're serious about joining us to build a culture we'll all love
- We work with React, Golang, GraphQL, and AWS
- You'll join a strong technical team of senior engineers from places like Samsara, Affinity, and Airbnb.

**Our perks**

🏥 Fully covered medical, dental, and vision insurance for employees
🏦 401(k) retirement plan
🚆 Commuter benefits
🌱 Parental leave
🏝️ 14 company holidays + unlimited PTO
🗺️ Annual offsite
🍽 Lunch, dinner, and snacks at the office
🏋️ Fitness stipend

**More about Pylon**

- Funding: Series B led by a16z and BCV ($51M total raised)
- Founders: Advith Chelikani, Robert Eng, and Marty Kausas
- Team: Currently 90 and growing!


## Responsibilities
None

## Skills
None

## Tags
None

## Organization
- Name: Pylon
- Website: https://www.usepylon.com
- Industry: Technology, Information and Internet
- Size: 51-200 employees
- Founded Year: N/A
- Description: Pylon is the modern alternative to Zendesk, optimized for B2B. 

We bring together everything a post-sales team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, AI knowledge base, AI agents, account intelligence, customer marketing, and more.