# Sr. Software Engineer (Backend) ## Summary - Organization: Zero RFI - Location: Hyderabad - Type: Full-Time - Department: Engineering - Status: active - Posted: [object Object] - Updated: [object Object] - Closing Date: N/A - External Apply: Yes - External Apply URL: https://jobs.lever.co/cyara/a7663d82-c2ea-48d5-b300-9e0e76f2d370 ## Details - Salary: N/A - Experience: 5-10 years - Education: N/A - Team: N/A - Reporting To: N/A ## Description **About this Opportunity** Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world’s leading brands to optimise more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deployments—testing AI agents with AI agents to catch what scripts can’t. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly, and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale. **Cyara’s Values:** At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive. Cyara’s Diversity, Equity, Inclusion, and Belonging: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, colour, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organisation, make more thoughtful decisions, and drive collective success. **Key Responsibilities** Experience Level: 5-10 years Tech Stack: C#, .NET, REST/OpenAPI, PostgreSQL, OIDC/OAuth Design, develop, and maintain microservices and APIs using C#, .NET, and REST/OpenAPI. Build secure and scalable backend systems integrated with OIDC/OAuth2 authentication flows. Implement and optimise event-driven architectures using tools like Kafka or RabbitMQ. Write structured, actionable logs and ensure meaningful observability and monitoring. Manage and optimise PostgreSQL databases for performance and reliability. Collaborate with front-end, DevOps, and product teams to deliver end-to-end solutions. Lead performance tuning, memory management, and multithread optimisation efforts. Apply design patterns and best practices for maintainable, testable, and extensible codebases. Contribute to CI/CD pipelines and deployment automation. Knowledge of Cloud platforms like AWS/Azure Continuously balance security, cost, scalability, and delivery speed. Required Skills & Experience Expertise in C# and .NET Core, with a focus on microservices and high-performance systems. Strong understanding of multithreading, memory management, and performance optimisation. Hands-on experience with REST and OpenAPI design and implementation. Strong command of PostgreSQL and relational data modelling. Experience building event-driven architectures using Kafka, RabbitMQ, or similar. Familiarity with OIDC/OAuth2 for authentication and authorisation. Experience with AWS or Azure, including managed services and serverless components. Experience with CI/CD pipelines (Jenkins, CircleCI, Buildkite, GitHub Actions). Excellent problem-solving, debugging, and communication skills. **Nice to Have** Knowledge of monitoring and observability tools (Prometheus, Grafana, ELK, etc.). Front-end experience with React, GraphQL Experience working with high-throughput, low-latency systems. Exposure to cost-optimised cloud architectures and performance budgeting. Agencies: Thanks, but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place,e and they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara, and if a candidate is submitted outside of this policy and is hired, no fee or payment of any kind will be paid. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analysing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. ## Responsibilities None ## Skills None ## Tags None ## Organization - Name: Zero RFI - Website: https://www.zero-rfi.com/ - Industry: Construction - Size: 11-50 employees - Founded Year: N/A - Description: The construction industry builds the infrastructure that powers modern civilization. It also hasn't meaningfully improved in 50 years. Zero is an AI-native holding company acquiring and transforming owner's representative and construction management firms — putting technology, talent, and operational discipline in service of the people who matter most: the owners and developers who commission the built world. When the owner wins, everyone wins. Projects delivered on time and on budget mean hospitals where patients heal, data centers that power breakthroughs, schools where the next generation learns, and housing that families can actually afford. That is the standard we hold ourselves to. We are funded. We are building. And we are just getting started. If this resonates, we invite you to reach out.