# Production Analyst

## Summary
- Organization: NatWest Group 
- Location: Chennai, Tamil Nadu
- Type: Full-Time
- Department: Analyst
- Status: active
- Posted: [object Object]
- Updated: [object Object]
- Closing Date: N/A
- External Apply: Yes
- External Apply URL: https://jobs.natwestgroup.com/jobs/17394320-production-analyst-avp

## Details
- Salary: N/A
- Experience: N/A
- Education: N/A
- Team: N/A
- Reporting To: N/A

## Description
**About the job
Join us as a Production Analyst**

- This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from a great variety and stakeholder exposure. 
- We’ll look to you to deliver a production management, infrastructure and application support service for relevant platforms, activities and processes across the domain.n
- Hone your existing analytical skills and advance your career in this excitingfast-paceded role.
- This role requires 24/7 coverage,e which will be on an On-Call ROTA basis
- We're offering this role at the senior analyst level

**What you'll do**

As a Production Analyst, you’ll support providing day-to-day technology-based services and will assist with deploying new applications and architecture across the domain. We’ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards.

It’s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You’ll also work with feature teams to understand the upcoming changes and prevent potential issues from occurring.

**Your Role Will Also Involve**

- Providing day-to-day support for production applications.
- Participation in the On-Call ROTA to provide 24/7 support coverage as required.
- Executing production deployments with a focus on quality and stability.
- Working closely with product development and feature teams to stay informed about upcoming changes and new features.
- Attending planning sessions and agile ceremonies with feature teams to stay aligned on priorities and deliverables.
- Generating and maintaining regular reports on system performance, incident trends, and deployment outcomes.

**The skills you'll need**

We’re looking for someone with technical knowledge and experience, including platform, technology, products and domains. Along with this, you’ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration.

**We’re Also Looking For**

- Experience of at least two years in day-to-day support for production applications
- Exposure to skills like Java, IntelliMatch, databases such as Oracle, Cosmos DB or PostgreSQL
- Exposure onto toolsike Swagger, JIRA, Postman, and ServiceNow
- Exposure to participating in the On-Call ROTA to provide 24/7 support coverage as required
- Work closely with product development and feature teams to stay informed about upcoming changes and new features
- Strong exposure in generating and maintaining regular reports on system performance, incident trends, and deployment outcomes

## Responsibilities
None

## Skills
None

## Tags
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## Organization
- Name: NatWest Group 
- Website: https://jobs.natwestgroup.com/
- Industry: Banking
- Size: 10,001+ employees
- Founded Year: N/A
- Description: We’re the bank that turns possibilities into progress.

We understand our customers, their worlds, and what matters to them. We help them see the opportunities and navigate a rapidly changing world. And we’re simplifying our business so that we can anticipate our customers’ needs and react to them quickly.

Our business is UK centred and covers retail, commercial and private banking customers, with more offshore and further afield. Our services bring together our people’s incredible specialist knowledge with a sense of innovation, and carefully designed technology-driven journeys.

As one of the leading supporters of UK business, we’re using enterprise as a force for change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove them. 

That includes learning and education, whether directed at young people or building financial confidence in adults. And by fostering a leading learning culture in our business, our people also prosper.