# Software Engineer II | Voice

## Summary
- Organization: Five9
- Location: India
- Type: Full-Time
- Department: N/A
- Status: active
- Posted: [object Object]
- Updated: [object Object]
- Closing Date: N/A
- External Apply: Yes
- External Apply URL: https://www.five9.com/about/careers/job-detail?gh_jid=5766423004

## Details
- Salary: N/A
- Experience: 3+ years
- Education: N/A
- Team: N/A
- Reporting To: N/A

## Description
**Five9**

Join us in bringing joy to the customer experience.  Five9 is a leading provider of cloud contact centre software, bringing the power of cloud innovation to customers worldwide.   

Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

**About Five9**

Five9 is a leading provider of cloud software for the enterprise contact centre market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centres, helping organisations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact centre software that is reliable, secure, compliant and scalable, designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.

**About the Team**

Our Global Voice team is looking for a committed, experienced Software Engineer II who is passionate about creating high-performing, scalable, and resilient mission‑critical services that are the foundation of Five9’s next‑generation contact centre platform. You will have the opportunity to combine your existing expertise with new learnings to craft innovative solutions that serve our customers and partners.

**Role Responsibilities**

- Participate as a member of an Agile Scrum team practising DevOps.
- Write clean and well-documented code and tests.
- Deliver your code as part of an overall solution running in the public cloud
- Location: India, Bengaluru

**Required Skills & Qualifications**

- 3+ years of hands‑on experience developing microservices using Java/Kotlin with the Spring Boot framework.
- Experience working with public cloud technologies (AWS or GCP).
- Strong experience building and deploying cloud applications.
- Ability to methodically troubleshoot complex systems.
- Excellent communication, collaboration, andorganisationall skills.
- Strong sense of ownership and accountability.
- Ability and willingness to participate in on‑call rotations.

**Preferred Skills**

- Experience developing REST APIs and building unit, functional, and integration tests using JUnit.
- Experience using Gradle and deploying applications on public cloud environments using CI/CD pipelines.
- Familiarity with JavaScript/TypeScript is a strong plus.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

View our privacy policy, including our privacy notice to California residents, here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.



## Responsibilities
None

## Skills
- Java
- Kotlin
- Spring Boot
- AWS
- GCP
- Microservices
- RestAPIS
- JUnit
- Gradle
- CI/CD pipelines
- JavaScript
- TypeScript

## Tags
None

## Organization
- Name: Five9
- Website: https://www.Five9.com
- Industry: Software Development
- Size: 1,001-5,000 employees
- Founded Year: N/A
- Description: Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.