# Account Representative ## Summary - Organization: Fluid Codes - Location: Dubai UAE - Type: Full-Time - Department: N/A - Status: active - Posted: [object Object] - Updated: [object Object] - Closing Date: N/A - External Apply: Yes - External Apply URL: https://fluidcodes.zohorecruit.com/jobs/Careers/725732000007557040/Account-Representative ## Details - Salary: N/A - Experience: N/A - Education: N/A - Team: N/A - Reporting To: N/A ## Description **About the job** **About Fluid Codes** Fluid Codes is the APEX Channel Partner of ANSYS Inc., authorised with exclusive rights to distribute and provide support for ANSYS Engineering Simulation Solutions in the Middle East and North Africa. (fluidcodes.com). Ansys is the global leader in engineering simulation, helping the world’s most innovative companies deliver radically better products to their customer. By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination. **Job Summary:** We are seeking a highly motivated Account Representative (AR), a Fluid Codes employee dedicated to supporting the Enterprise Accounts of Fluid Codes/Ansys. The AR serves as the primary operational contact for these accounts in the region, executing local account strategy in strict alignment with the Ansys Enterprise Account Manager (EAM). The AR is responsible for maintaining existing customer relationships, driving software adoption, and coordinating local resources to ensure the customer achieves their technical and business goals. A successful AR maximises account penetration and customer satisfaction by ensuring the local engineering teams realise the full value of the Ansys portfolio. **Key Duties and Responsibilities:** **Strategic Alignment & Execution:** - Execute Local Strategy: Implement sales and engagement activities that align with the global strategy defined by the Ansys Enterprise Account Manager (EAM), ensuring a unified experience for the customer. - Relationship Management: Establish, develop, and maintain business relationships with key local stakeholders (Engineers, Managers, Procurement) to protect renewal business and identify new growth areas. - Account Planning: Assist in creating and maintaining account plans for assigned local divisions, highlighting organisational profiles and potential opportunities. **Business Development (Adoption & Expansion):** - **Drive Usage:** Monitor software usage and engagement to ensure the customer is maximising their investment, reducing the risk of "shelf-ware" and securing renewals. - **Identify Opportunities:** Uncover customer pain points, negative consequences, and desired business outcomes to identify where additional Ansys solutions or Fluid Codes services can be applied. - **Services Alignment:** Identify requirements for training, consultancy, or technical support and coordinate the delivery of these solutions to enhance customer success. **Coordination & Administration:** - Ecosystem Coordination: Coordinate sales and technical efforts with Fluid Codes' internal teams (technical, marketing) and external partners (Ansys EAMs). - Proposal Generation: Develop clear and effective written proposals and quotations for local services and expansion opportunities. - Forecasting: Provide accurate forecasts for local service revenues and license growth activities. **Minimum Education & Experience:** - Education: Bachelor’s degree in technical, engineering, business, or related field. - Experience: 2+ years of professional experience (Sales, Engineering, or Account Management). - Language: Fluent in English (mandatory); Arabic is a distinct advantage. **Preferred Qualifications and Skills:** - Technical Aptitude: Basic understanding of engineering analysis and technology (FEA/CFD) is highly preferred. - Communication: Strong presentation, persuasion, andorganisationall skills. - Networking: Ability to network effectively using direct (face-to-face) and indirect (digital) methods to navigate complex organisations. **Benefits:** - Competitive salary and performance-based incentives. - Opportunity to work in a fast-paced and dynamic environment. - Be part of a growing and successful team. - Opportunities for career growth and advancement. ## Responsibilities None ## Skills None ## Tags None ## Organization - Name: Fluid Codes - Website: https://fluidcodes.com/ - Industry: Software Development - Size: 51-200 employees - Founded Year: 1997 - Description: Fluid Codes is the Apex Channel Partner of Ansys (part of Synopsys) with offices in the UAE, Saudi Arabia, Egypt, and Bulgaria, covering the full range of Ansys software, consulting, and support needs of the engineering community in the Middle East, Africa, and Bulgaria. Fluid Codes was founded in 1997 to address the fluid simulation requirements of industrial and academic organisations in the Middle East region. Fluid Codes' operations have expanded over the years to now include the entire Ansys multiphysics portfolio, with development, training, support, and consultation services provided to a large engineering community. SOFTWARE SERVICES Fluid Codes’ multidisciplinary team of highly qualified CAE engineers and scientists collaborate with a dedicated technical support staff to provide pre- and post-sales support, practical evaluation workshops, immediate technical "Help line" response, model building and longer-term consultancy support, as well as introductory and advanced training courses. CONSULTING SERVICES With 25+ years of expertise, Fluid Codes has been offering professional services and consulting for engineering simulation projects to a range of technology companies and industries, including but not limited to Oil & Gas, Aerospace & Defence, Academics, Manufacturing and many other critical industries. At Fluid Codes, a certified team of engineers focuses on solving problems and exceeding expectations, whether it is a small design validation task or a major research and development project. TRAINING SERVICES Fluid Codes provides the highest quality customer-focused training for engineers involved in computational fluid dynamics (CFD), finite element analysis (FEA), electromagnetics, electronics, electromechanical, thermal, the digital twin, explicit dynamics, failure analysis, digital mission engineering, multidisciplinary optimisation, and customisation.